Terms of Service

Last Updated: November 25, 2025

TL;DR Key Takeaways

  • Lime Ride is a tech app, not a taxi company. Drivers are independent freelancers.
  • Be cool. Treat drivers and cars with respect.
  • You are responsible for your safety during the ride (wear your seatbelt).
  • Cancellations made after the driver arrives may incur a fee.

1. The Lime Ride Platform

Lime Ride Grenada ("Lime", "we", "us") provides a technology platform that enables users of Lime's mobile applications or websites to arrange and schedule transportation services with independent third-party providers ("Drivers").

Crucial Distinction: YOU ACKNOWLEDGE THAT LIME RIDE DOES NOT PROVIDE TRANSPORTATION SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER. ALL TRANSPORTATION IS PROVIDED BY INDEPENDENT THIRD-PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY LIME RIDE.

2. User Conduct & Safety

By using the platform, you agree to comply with all applicable laws in Grenada. You will only use the services for lawful purposes. You will not use the service to transport unlawful or hazardous materials.

  • Respect: You agree to treat Drivers with respect. Verbal or physical abuse will result in an immediate ban.
  • Property Damage: You are responsible for the cost of repair for damage to, or necessary cleaning of, Driver vehicles resulting from your use of the services (e.g., "vomit fees" or upholstery damage).
  • Minors: Unaccompanied minors are not permitted to use the service without a guardian present.

3. Payments & Charges

You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider ("Charges"). Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Lime Ride.

Currency: All fees are calculated in Eastern Caribbean Dollars (XCD). If you pay via an international card, your bank may apply conversion fees.

4. Limitation of Liability

LIME RIDE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES.

Lime Ride does not guarantee the quality, suitability, safety, or ability of third-party providers. You agree that the entire risk arising out of your use of the services remains solely with you, to the maximum extent permitted under applicable law in Grenada.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Grenada. Any dispute arising from these Terms shall be resolved in the courts located in St. George's, Grenada.

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